Terms of Service

1. Non-Affiliation Disclaimer

This website is an independent platform and is not affiliated with, endorsed by, sponsored by, or operated by Safaricom PLC or any of their affiliates.

All trademarks, logos, service marks, and brand names appearing on this website are the property of their respective owners and are used for informational purposes only.

2. Our Services

• Account Registration: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Usage & Credits: API requests are charged on a per-request basis using a prepaid credit system. Credits are purchased in advance and deducted upon each successful lookup.

3. Service Availability

• Modification of Services: We reserve the right to modify or discontinue our services at any time without prior notice.
• Service Interruptions: We are not liable for any interruptions or delays in the services.

4. Prohibited Activities

Users agree not to use the website or services for any activity that is unlawful or harmful. Users shall not:

• Engage in any activity that violates Kenyan law, including financial crimes, data protection laws, or cybercrime regulations.
• Engage in any activity that interferes with another user's access to our services.
• Use the platform in any manner that could damage, disable, overburden, or impair our services.

5. Intellectual Property

• Ownership: All content, features, and functionality provided are owned by us and are protected by intellectual property laws.
• License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use our services for personal or business use.

6. Privacy

Use of the services is subject to our Privacy Policy. By using the services, you expressly consent to the collection and processing of your information in accordance with the Privacy Policy and its terms.

7. Indemnification

You agree to indemnify, defend, and hold harmless Tisra and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of or inability to use the services.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Kenya. Any dispute arising from the use of this platform shall be subject to the exclusive jurisdiction of Kenyan courts.

10. Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically. Your continued use of the services following the posting of changes will signify your acceptance of those changes.

11. Contact Us

If you have any questions about these Terms, please contact us at support@tisra-limited.com.